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Privacy Policy

A LEGAL DISCLAIMER

Please be advised that the information provided in this Privacy Policy is for informational purposes only and does not constitute legal advice. Coltan Security Services does not guarantee the accuracy, completeness, or reliability of the content herein. We reserve the right to modify, update, or remove sections of this Privacy Policy at any time without prior notice. Links to third-party websites on our site are provided for convenience only, and we do not endorse or assume responsibility for their content or privacy practices. Coltan Security Services shall not be liable for any damages arising from the use of this Privacy Policy or our website. By continuing to use our services, you agree to the terms outlined herein and acknowledge that you have reviewed and understood this legal disclaimer. If you have any questions or concerns, please contact us at info@coltansecurity.ca.

PRIVACY POLICY - THE BASICS 

When you visit our website or use our services, we may collect various types of information to provide you with the best experience possible. This may include:

  • Personal Information: Such as your name, email address, phone number, and billing information when you sign up for our services or contact us.

  • Usage Information: Like your IP address, browser type, device information, and browsing behavior collected through cookies and similar technologies.

  • Communications: Any messages, feedback, or inquiries you send to us may be retained to assist you and improve our services.

HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

  • Providing and improving our services: To deliver the services you request and enhance your experience with us.

  • Communication: To respond to your inquiries, provide support, and keep you updated about our services.

  • Personalization: To tailor our services and content to your preferences and interests.

  • Marketing: To send you promotional offers, newsletters, and other marketing communications if you opt-in to receive them.

  • Compliance: To comply with legal obligations and enforce our policies.

DATA SECURITY

At Coltan Security Services, safeguarding your personal information is our top priority. We employ industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our robust security infrastructure includes encryption protocols, firewalls, and secure data storage practices to ensure the confidentiality and integrity of your information. Additionally, we regularly review and update our security procedures to mitigate emerging threats and adhere to best practices. While we take every precaution to safeguard your data, it's important to note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security. By using our services, you acknowledge and accept the inherent risks associated with data transmission and agree that Coltan Security Services shall not be liable for any unauthorized access to or loss of your personal information. If you have any concerns about the security of your data or suspect any unauthorized access, please contact us immediately at info@coltansecurity.ca.

SHARING YOUR INFORMATION

We may share your information with third parties in the following circumstances:

  • Service Providers: We may engage third-party service providers to assist us in delivering our services or conducting business operations.

  • Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

YOUR CHOICES

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of receiving marketing communications.

  • Disable cookies through your browser settings.

CHILDRENS PRIVACY

Coltan Security Services is committed to protecting the privacy of children. Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a child without parental consent, we will take immediate steps to delete such information from our records. Parents and guardians are encouraged to monitor and supervise their children's online activities to ensure a safe and secure browsing experience. By using our services, you affirm that you are 18 years of age or older, or that you have obtained parental consent to use our services if you are under the age of 18.

ADDITIONAL INFORMATION

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.
 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@coltansecurity.ca.

Thank you for trusting Coltan Security Services with your privacy. We are committed to protecting your information and providing you with a safe and secure experience.

Accessibility Policy

ASSITIVE TECHNOLOGIES

ACCESIBILITY TRAINING

ADDITIONAL FEATURES

ACCESIBILITY STANDARDS

We adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to ensure our website is perceivable, operable, understandable, and robust for all users. Our goal is to make our website as accessible as possible, regardless of the technology or assistive devices used by our visitors.

We support various assistive technologies to accommodate users with disabilities, including screen readers, speech recognition software, and alternative input devices. Our website is designed to be compatible with popular assistive technology tools to provide a seamless browsing experience for all users.

We have implemented various accessibility features to enhance the user experience, including:

  • Alternative text for images: Descriptive text is provided for all images to assist users who rely on screen readers.

  • Keyboard navigation: Our website can be navigated using a keyboard for users who may not be able to use a mouse.

  • Clear headings and structure: Content is organized using clear headings and semantic markup to facilitate navigation and comprehension.

  • Text resizing: Users can adjust the text size and spacing on our website to meet their readability preferences.

  • Color contrast: We maintain sufficient color contrast to ensure text and interactive elements are distinguishable for users with visual impairments.

We provide training to our staff to ensure they understand the importance of accessibility and are equipped to create and maintain accessible content. Our team members are committed to implementing accessibility best practices in their respective roles.

At Coltan Security Services, we are committed to ensuring that our website and services are accessible to all individuals, including those with disabilities. We strive to provide a seamless and inclusive online experience for everyone, regardless of ability.

ONGOING ACCESIBILITY EFFORTS

ACCESIBILITY STATEMENT

CONTACT US

If you encounter any accessibility barriers or have suggestions for improving the accessibility of our website, please contact us at info@coltansecurity.ca. We value your feedback and are dedicated to addressing accessibility concerns in a timely manner.

This Accessibility Policy is part of our ongoing commitment to accessibility. We will regularly review and update this policy to reflect our efforts to enhance accessibility and ensure compliance with applicable accessibility standards and regulations.

Thank you for choosing Coltan Security Services. We are dedicated to providing an accessible and inclusive online experience for all users.

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